What We Do Best!

Residential and Commercial Flooring

We supply and install all brands and styles of durable residential and commercial flooring for all your flooring projects, large or small.

Insurance Claims

We work closely with restoration companies to assist in getting your clients life back to normal after disaster strikes, in a professional and timely manner, whether it's a residential or business claim.

Property Management

Apartments, town homes,common areas, commercial spaces, what ever you need, we do it all!


Who We Are

The Carpet Department has specialized in fulfilling all the flooring needs of professional home builders, general contractors, property management companies, designers and restoration companies in Ontario since 1992. We offer a wide array of products & services targeted towards the unique requirements of every customer.​

Our dedicated flooring professionals are uniquely trained to provide flooring programs to meet the specific requirements of each and every client…whether it be a standard scope for all properties, or tailored packages for individual locations. 

In addition to in-suite replacements, The Carpet Department also has a wealth of experience & ideas for your common area treatments, utilizing the latest and most popular styles, colours and innovative products from the industry leaders in floor covering technology. 

Our spectrum of available flooring and tile products covers the entire range of style, quality, and price point necessary for fitting the proper material to each individual application, allowing you to make an informed and precise purchasing decision. 



Hardwood Flooring
We have a large selection of solid & engineered hardwood flooring styles and finishes to match any home décor or commercial application. Healthy natural choices, such as hardwoods, have become more popular for home and work spaces, and can offer a modern or rustic look according to its thematic application.
Residential and Commercial Carpeting
Carpet has been one of the most popular floor coverings in homes and businesses for many years. Carpet offers one of the widest and most varied selections of all flooring types. There are many added benefits to carpet besides infinite design possibilities however, including cushioned comfort underfoot, sound insulation and improved indoor air quality.
Carpet Tiles
Another popular option these days are carpet tiles, they perfectly combine both performance and design. Modular carpet tiles are a great choice for small businesses, home offices and for almost any space. They offer major benefits such as durable construction, design, flexibility and improved air quality.
Residential and Commercial Tiles
Ceramic and Porcelain tiles come in such a variety of styles, sizes, colors, and textures with imagery that is so realistic it can make you look twice. Nonporous tiles are not only beautiful, but they are also hygienic, making them a perfect choice for many public spaces.
Luxury Vinyl Flooring
Vinyl is designed to be a durable flooring option for both commercial and residential projects. Today’s vinyl products combine beauty, style and durability along with minimal maintenance, making vinyl flooring a wise choice. Vinyl is available in any desired texture, color, or style and is reasonably priced for even the tightest budget.
Laminate Flooring
The amazing imagery and textures of laminate flooring make it extremely difficult to know if it’s laminate or wood installed. With the realistic look, and durability of the surface which resists scratches, stains, dents and moisture make it a smart choice no matter what the budget.
Choose from countless traditional, rustic or modern styles, perfect for any room.
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Contact Info



For any inquiries or questions please call:


Employee Contact Info
Kitchener Office

271 Shoemaker Street

Kitchener, ON, Canada



Tel: 1-888-894-7162

Fax: 519-894-0642


Andy Shears      (President)


Jenny Shears     (Service Department)


Kitchener-Waterloo General Office:

Kitchener-Waterloo Sales Department:

John Moore         519-465-2115    


Patricia Stewart   519-220-8300



Stephanie Willan  519-635-7108


Contact Info


London Office

For any inquiries or questions please call:


Employee Contact Info

98 Bessemer Cr,

London,ON, Canada

N6E 1K7


Tel: 1-800-363-5094

Fax: 519-680-5096


London General Office:

Paula Morphy (Service Department)

London Sales Department:

Scott Hammond      (519) 640-9551


Brandon Seaback   (519) 617-1419


Nic Beaton               (519) 640-9547


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